Accessibility Statement

Our Commitment

Comfort Senior Care is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

Navigation

• Consistent navigation throughout the website
• Skip navigation links to main content
• Logical heading structure
• Keyboard-accessible menus and interactive elements

Visual Design

• Sufficient color contrast ratios
• Resizable text up to 200% without loss of functionality
• No content that flashes more than three times per second
• Visible focus indicators for interactive elements

Content

• Alternative text for images
• Descriptive link text
• Captions for video content
• Clear and simple language

Forms

• Clear labels for all form fields
• Error identification and suggestions
• Adequate time to complete forms
• Confirmation before submission of important data

Assistive Technology Compatibility

Our website is designed to be compatible with:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Limitations

While we strive for full accessibility, some content may have limitations:

• Some older PDF documents may not be fully accessible. We are working to update these.
• Some third-party content or applications may not meet all accessibility standards.
• Some video content may have auto-generated captions that require editing.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We try to respond to accessibility feedback within 5 business days.

Alternative Access

If you are unable to access any content or feature on our website due to a disability, please contact us and we will provide the information in an alternative format:

• Large print documents
• Information by phone
• In-person assistance at our offices
• Documents in alternative formats upon request

Continuous Improvement

We are committed to ongoing improvement of accessibility. Our efforts include:

• Regular accessibility audits
• Staff training on accessibility best practices
• User testing with people with disabilities
• Incorporating accessibility into our development process

Physical Accessibility

In addition to digital accessibility, our physical locations are designed to be accessible to people with disabilities. Our facilities include:

• Wheelchair-accessible entrances
• Accessible parking spaces
• Accessible restrooms
• Visual and auditory alerts

This statement was last updated on January 1, 2024.