Terms of Service

Agreement to Terms

By accessing or using the services of Comfort Senior Care ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

Comfort Senior Care provides in-home care, assisted living referrals, memory care, skilled nursing, companionship, and related senior care services. The specific services provided will be outlined in your individual care agreement.

Eligibility

Our services are intended for adults seeking care for themselves or for family members requiring senior care assistance. By using our services, you represent that you are at least 18 years old and have the legal authority to enter into this agreement.

Care Services Agreement

Prior to beginning care services, you will receive a separate Care Services Agreement that outlines:

• Specific services to be provided
• Schedule and hours of care
• Rates and payment terms
• Cancellation policies
• Rights and responsibilities of all parties

Payment Terms

Payment for services is due according to the terms specified in your Care Services Agreement. We accept various payment methods including credit cards, checks, and electronic transfers. Late payments may be subject to additional fees.

Cancellation Policy

Cancellation policies vary by service type. Generally, we require at least 24 hours notice for cancellation of scheduled care visits. Please refer to your Care Services Agreement for specific cancellation terms.

Our Caregivers

All caregivers are employees or contractors of Comfort Senior Care who have passed comprehensive background checks and training requirements. You agree not to directly hire our caregivers for a period of one year after the termination of services.

Limitation of Liability

While we strive to provide the highest quality care, Comfort Senior Care shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for services in the preceding 12 months.

Indemnification

You agree to indemnify and hold harmless Comfort Senior Care, its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these terms or misuse of our services.

Website Use

The content on our website is for informational purposes only and does not constitute medical advice. You may not reproduce, distribute, or create derivative works from our website content without written permission.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

HIPAA Compliance

We are committed to protecting health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Please see our HIPAA Notice for more information.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or class action lawsuit.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State, without regard to conflict of law principles.

Contact Information

If you have questions about these Terms of Service, please contact us: