Privacy Policy

Introduction

Comfort Senior Care ("we," "us," or "our") is committed to protecting the privacy of our clients, their families, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, address, phone number, and email address
• Information about the care recipient and their needs
• Health and medical information necessary for care
• Insurance and payment information
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device and operating system information

How We Use Your Information

We use the information we collect to:

• Provide and improve our care services
• Communicate with you about your care needs
• Process payments and maintain records
• Send newsletters and updates (with your consent)
• Comply with legal and regulatory requirements
• Respond to inquiries and provide support

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• With healthcare providers involved in the care recipient's treatment
• With family members authorized to receive information
• With service providers who assist in our operations
• When required by law or to protect safety
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure access controls
• Regular security assessments
• Employee training on privacy practices

Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Receive a copy of your data

Cookies

Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings. Types of cookies we use include:

• Essential cookies for website functionality
• Analytics cookies to understand usage
• Marketing cookies (with your consent)

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: